Privacy Policy
How PPH Recovery collects, uses and protects the information you share with us.
1. Information We Collect
When you submit a case evaluation request we collect the information you provide, which may include your name, email address, telephone number, details of the program or company you paid, amounts paid, and any documents you upload such as invoices, receipts, payment records and correspondence.
We also collect limited technical information automatically, such as IP address, browser type and pages visited, for security and site-performance purposes.
2. How We Use Your Information
- To evaluate whether your case meets our acceptance criteria.
- To contact you about your submission and, if accepted, about your case.
- To pursue recovery on your behalf where you have entered into a written agreement with us.
- To meet legal, regulatory and record-keeping obligations.
3. Sharing Your Information
We do not sell your personal information. We may share it with service providers who help us operate our business, and with third parties where it is necessary to pursue your case and you have authorised us to do so, or where we are required to by law.
4. Data Security
Submissions are transmitted over an encrypted connection and stored in access-restricted locations. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain evaluation submissions and case records for as long as necessary to fulfil the purposes described above and to comply with our legal obligations, after which they are securely deleted or anonymised.
6. Your Rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, and to object to or restrict certain processing. To make a request, contact us at info@pphcloud.com.
7. Cookies
This website uses only the cookies necessary for it to function. We do not use advertising cookies or sell browsing data.
8. Children
Our services are not directed to individuals under 18, and we do not knowingly collect information from them.
9. Changes to This Policy
We may update this policy from time to time. Material changes will be reflected by the "last updated" date at the top of this page.
10. Contact
Questions about this policy can be sent to info@pphcloud.com or by post to our Arizona, USA address.